Privacy Policy
Last updated: March 2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, contact us for support, or request information about ThinkRail.
Information You Provide
- Contact information (name, email address, phone number)
- Account credentials and profile information
- Messages and communications you send to us
- Project requirements and development specifications
Information We Collect Automatically
- Usage data and analytics about how you interact with our services
- Device information, IP address, and browser type
- Performance metrics and error logs
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including the ThinkRail blueprint and related AI development tools.
Specific Uses Include
- Delivering the ThinkRail planning system
- Providing customer support and responding to inquiries
- Improving our AI planning algorithms and methodologies
- Sending important service updates and security notifications
- Analyzing usage patterns to enhance user experience
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
We May Share Information
- With service providers who assist in delivering our services
- When required by law or to protect our rights and safety
- In connection with a business transaction (merger, acquisition, etc.)
- With your explicit consent for specific purposes
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Employee training on data protection practices
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Portability of your data
- Objection to processing
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected] or through our contact form.